01
AI & Automation
I design workflows that cut repetitive work and connect your tools, powered by well-engineered prompts and LLMs.
- Workflow Automation
- Generative AI Solutions
- AI Consultation
- Prompt Engineering
- n8n
- Make.com
Open to remote opportunities
James Dabalus✦
I work as a
Prompt Engineer
Automation Builder
Web Developer
Graphic Designer
E-learning Creator
IT Technician
I blend generative AI, automation and design to make digital work faster, smarter and better-looking.
Prompt Engineering✦ChatGPT✦Claude✦Gemini✦n8n✦Make.com✦React✦Node.js✦Tailwind✦WordPress✦
Adobe Creative Suite✦Figma✦DaVinci Resolve✦Descript✦Canva✦Beehiiv✦MailerLite✦ConnectWise✦Linux✦
(01) — About
I'm a versatile IT technician who lives where technology meets creativity. I specialize in prompt engineering, generative AI, web development, graphic design, video editing and e-learning, and I'm passionate about automation, always hunting for smarter ways to streamline digital workflows.
0+
Years in tech, support & design
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Countries worked with: PH, NZ & Canada
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Disciplines, from AI to IT support
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Tools & technologies in my kit
Worked with
Companies & clients I've worked with
I've worked across three countries, from global contact centres and IT firms to e-learning, plus the small businesses I've built websites for.
Employers & platforms
- PCSoftLimited
- AclanGroup
(02) — Expertise
One hire, multiple solutions
02
Web Development
Modern websites that drive engagement and sales, from WordPress and Shopify builds to full-stack React + Node.
- Custom Websites
- WordPress
- Shopify eCommerce
- AI-assisted SEO
- React + Node
- Responsive UI
03
Graphic Design & Video
Bold visuals and polished edits that turn ideas into scroll-stopping content.
- Branding & Logos
- UX/UI Design
- Social Media Graphics
- Marketing Collateral
- Infographics
- YouTube Thumbnails
- Video Editing
04
E-learning & Digital Products
I build learning experiences, from course outlines to video lessons, with AI speeding up every step.
- Online Course Development
- LMS Content Management
- AI-assisted Course Creation
- E-books
- Video Tutorials
05
AI-Assisted Game Dev
I turn ideas into playable game projects, using AI to help with coding, debugging and asset creation.
- Godot
- Unity
- AI Coding & Debugging
- Game Assets
06
IT Help Desk & Tech VA
I deliver fast remote troubleshooting and dependable virtual assistance that keep people and systems running.
- Remote Support
- ConnectWise
- Hardware Diagnostics
- Cloud & VMs
- Social Media Mgmt
- CompTIA A+
(03) — Toolkit
Tools I'm proficient with
These are the 60+ tools I use to help clients and their businesses, from LLMs and automation platforms to design suites and help-desk software.
- ChatGPT
- Claude
- Gemini
- Ollama
- Kimi
- Midjourney
- Lovable
- n8n
- Make
- HTML5
- CSS3
- JavaScript
- React
- Node.js
- Express
- Tailwind CSS
- Bootstrap
- MySQL
- WordPress
- Shopify
- Git
- GitHub
- Photoshop
- Illustrator
- Premiere Pro
- After Effects
- Figma
- Canva
- DaVinci Resolve
- CapCut
- Descript
- OBS Studio
- Camtasia
- Godot
- Unity
- Teachable
- Beehiiv
- MailerLite
- Kickstarter
- Meta Business
- ConnectWise
- TeamViewer
- VMware
- VirtualBox
- Azure
- AWS
- Windows
- macOS
- Linux
- Microsoft Office
- Google Docs
- Google Sheets
- Google Slides
- Gmail
- Slack
- Zoom
- Google Meet
- Skype
- Viber
(04) — Experience
Attitude is my best asset
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Oct 2022 — Present
E-Learning Instructor / Program Implementation Specialist
The Mammoth Corporation · Canada Remote
- Create engaging tutorial videos that teach foundational skills to learners.
- Deliver quality content and proactively communicate project progress.
- Apply automation tools and AI workflows to streamline support and content processes.
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Sept 2019 — Mar 2023
ICT Support Technician
PC Soft Limited · Auckland, New Zealand
- Resolved system and ICT issues for clients remotely, in-house and on-site.
- Developed and maintained client websites using WordPress.
- Built strong client relationships and collaborated closely with the team.
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Apr 2016 — May 2019
Head of Technical Operations
Aclan Group · Muntinlupa, Philippines
- Designed and built websites for clients and internal company requirements.
- Led graphic design across company projects.
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Jul 2015 — Apr 2016
Part-time Instructor
Informatics Filinvest Alabang · Philippines
- Taught graphic design and web development in the multimedia arts program.
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2012 — 2015
Customer Service & Technical Support
West Contact Services (Alorica) · Teleperformance · Makati, Philippines
- Troubleshot TV, internet and voice issues over the phone, and supported banking customers with empathy and professionalism.
(05) — Selected Work
Experience is absolute
Hope
HomeServicesContact
Book an appointment
In-home & telehealth care
Compassionate care, in the comfort of home.
Book an appointmentExplore services
In-home & telehealth care
01
Hope Professional Medical Group Latest
A warm, accessible website for an in-home and telehealth medical group. It's designed so that patients and families can quickly understand the care on offer and book an appointment with confidence.
02
General Automotive
03
Ammon Motors
04
Winiata
(06) — Education & Certifications
Learning never stops
Advanced Diploma, Level 7 Network Management Technology
Cornell Institute of Business and Technology · New Zealand
Diploma in Information Technology, Gaming & Animation Technology
Informatics Filinvest · Philippines
A+
CompTIA A+
IT Certification
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Full Stack Web Development
KodeGo Bootcamp